Privacy Policy

Last updated: November 6, 2026

This policy explains what personal information [LEGAL NAME] ("RecHub", "we") collects when you use the RecHub website or app, why, who we share it with, and the choices and rights you have.

In short: we collect what we need to run bookings, leagues and messages. We don't sell your information, we don't show ads, and we don't use analytics or tracking tools.

1. What we collect

Information you give us:

Account: your name, email address and password (stored encrypted by our authentication provider). If you sign in with Google or Apple, we receive your name and email from them.
Player card: your first and last name, birthday, height, the city you pick on the map, your sports and positions, a photo and short bio if you add them, and what brought you to RecHub. Your birthday is never shown to anyone; we keep it so leagues with an age limit can check that you qualify.
League play: the teams you're on, the games you played in, and the results and stats that organizers and scorekeepers enter for them, with the milestones those earn you.
Bookings: the venue, court, date and time you book, and whether a booking was cancelled and by whom.
League registrations: the league and season, whether you signed up alone or as a team (and the team name), and your waiver acceptance and when you gave it.
Messages you send to venues and organizers, and theirs to you.
If you run a venue or league: your listing's details and photos, contact details you choose to publish, and documents you upload to verify your venue (seen only by RecHub).
Requests you send us: claims to manage a league, removal requests and partner enquiries, with the contact details and messages you include.

Information others give us: if a league organizer adds you to a team before you're on RecHub, they give us your name and email address. We email you once so you can claim your player profile, and that email lets you tell us never to email you again.

Information collected automatically:

Cookies that keep you logged in and remember your language.
A random visitor identifier (a cookie) used only to count unique visitors to league pages for their organizers. We store it scrambled, so it can't be traced back to you.
Counts of views and clicks on league pages and sponsored listings. These are counts, not profiles of you.
In the app: your login session, kept in your device's secure storage (the Keychain), and your settings, such as your language, kept on your device.

We do not store your IP address, and we do not use analytics, advertising or tracking tools. Our service providers may briefly log IP addresses to run and secure their services.

2. Payments

RecHub doesn't take payments from players, so we don't collect card or bank details. You pay venues and league organizers directly, and their own privacy practices apply to the payment information they handle.

3. Your location and photos

If you choose "Near me" on the website, or allow location in the app, your device shares your location to sort venues and leagues by distance. It's used for that only and is not saved. You can refuse, or turn it off at any time in your browser or in your device's Settings.

The city you pick for your player card, and its point on the map, are saved with your profile.

When you add a photo, the app opens your device's photo picker and receives only the photo you choose. It doesn't get access to the rest of your photos.

4. How we use your information

To create and secure your account.
To make and manage bookings and league registrations.
To deliver your messages, and to email you when you have a message you haven't read.
To show venues and organizers what they need: who booked, who registered, and their page statistics.
To review listings, prevent fraud and abuse, and keep RecHub safe.
To comply with the law.

We use your information only for these purposes, or for another purpose you agree to.

6. Information stored outside Quebec

Some of our service providers store or process information outside Quebec, including in the rest of Canada and in the United States. Before doing so, we assess whether the information will be adequately protected, and our providers are bound to protect it.

7. How long we keep it

We keep your information while your account is open. When you close your account, we delete or anonymize your personal information within 30 days, except records we must keep by law, which we keep only as long as required.

8. Security

We protect your information with measures such as encrypted connections, access controls so each person sees only their own information, and limits on who at RecHub can access it. If a privacy incident creates a risk of serious harm, we'll notify you and the Commission d'accès à l'information du Québec as the law requires.

9. Your rights

Access the personal information we hold about you and get a copy of it.
Correct information that is wrong or incomplete.
Withdraw your consent, or ask us to delete your information or close your account. You can also delete your account yourself, in the app under You → Delete account.
Receive the information you gave us in a structured, commonly used format.

To make a request, email us at shafeisoftwaresolutions@gmail.com. We'll reply within 30 days. If you're not satisfied with our answer, you can complain to the Commission d'accès à l'information du Québec.

10. Age

RecHub accounts are for people 18 and over. We don't knowingly collect information from anyone younger.

11. Changes to this policy

If we change this policy in a way that matters, we'll tell you by email or on RecHub before the change takes effect. The date at the top shows when it last changed.

12. Contact

The person in charge of the protection of personal information at RecHub is [NAME AND TITLE]. You can reach them at shafeisoftwaresolutions@gmail.com.